008630
Expired
Federal
SERVICE QUALITY PTY LTD
Awarded by Australian Securities and Investments Commission
Australian Securities and Investments Commission engaged SERVICE QUALITY PTY LTD, an Australian private company based in Brendale, Queensland, for AU$1,263,108 to replace its Remedy IT Help Desk Service System with IT Service Desk – Ivanti Neurons SaaS. The three-year contract ran from April 2022 to March 2025, was procured through open tender, and underwent 11 amendments.
$1.3M
Contract Value
Contract Details
- Reference
- CN3863317
- Jurisdiction
- Federal
- Financial Year
- FY24
- Category
- Engineering and Research Services(UNSPSC: 81111700)
Description
IT Service Desk - Ivanti Neurons SaaS - Replacement of Remedy IT Help Desk Service System
Key Dates
- Publish Date
- 24 June 2024
- Effective Date
- 6 Apr 2022
- End Date
- 30 Mar 2025
Published fields
- Procurement method
- Open tender
- Location
- Not published in this source
Supplier
SERVICE QUALITY PTY LTD
- ABN
- 83 097 540 344
Agency
Australian Securities and Investments Commission
- ABN
- 86 768 265 615
Contract History
This contract has been amended 11 times.
Original Contract
Published 11 Apr 2022
$145K
Amendment A1
Published 24 June 2024
$190K
Amendment A2
Published 24 June 2024
$201K
Amendment A3
Published 24 June 2024
$250K
Amendment A4
Published 24 June 2024
$259K
Amendment A5
Published 24 June 2024
$423K
Amendment A6
Published 24 June 2024
$757K
Amendment A7
Published 24 June 2024
$769K
Amendment A8
Published 24 June 2024
$782K
Amendment A9
Published 24 June 2024
$791K
Amendment A10
Published 24 June 2024
$1.1M
Amendment A11
Current
Published 24 June 2024
$1.3M