CN3870796

Active
Amendment A5

Genesys Contact Centre Services

The Aged Care Quality and Safety Commission engaged Callscan Australia Pty. Ltd. to provide Genesys Contact Centre Services worth AU$1,692,160 under an open tender procurement. The contract runs from April 2022 to April 2027 and has been amended five times.

$1.7M
Contract Value

Contract Details

Contract ID
CN3870796
Status
active
Financial Year
FY26
Category
Engineering and Research Services(UNSPSC: 81112200)

Key Dates

Publish Date
25 June 2026
Signed Date
9 May 2022
Start Date
3 Apr 2022
End Date
2 Apr 2027
Duration
5 years, 1 month

Procurement Information

Procurement Method
Open tender

Contract History

This contract has been amended 5 times. Currently showing amendment A5.

Original Contract
Published 9 May 2022 · 3 Apr 2022 to 2 Apr 2027
$883K
Amendment A1
Published 25 June 2026 · 3 Apr 2022 to 2 Apr 2027
$1.1M
+$168K
Amendment A2
Published 25 June 2026 · 3 Apr 2022 to 2 Apr 2027
$1.5M
+$442K
Amendment A3
Published 25 June 2026 · 3 Apr 2022 to 2 Apr 2027
$1.5M
+$20K
Amendment A4
Published 25 June 2026 · 3 Apr 2022 to 2 Apr 2027
$1.5M
+$25K
Amendment A5
Current
Published 25 June 2026 · 3 Apr 2022 to 2 Apr 2027
$1.7M
+$154K