CON/GAUCON/CON001245/28
Active
Federal
CALLSCAN AUSTRALIA PTY. LTD.
Awarded by Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission engaged Callscan Australia Pty. Ltd. to provide Genesys Contact Centre Services worth AU$1,692,160 under an open tender procurement. The contract runs from April 2022 to April 2027 and has been amended five times.
$1.7M
Contract Value
Contract Details
- Reference
- CN3870796
- Jurisdiction
- Federal
- Financial Year
- FY26
- Category
- Engineering and Research Services(UNSPSC: 81112200)
Description
Genesys Contact Centre Services
Key Dates
- Publish Date
- 25 June 2026
- Effective Date
- 3 Apr 2022
- End Date
- 2 Apr 2027
Published fields
- Procurement method
- Open tender
- Location
- Not published in this source
Supplier
CALLSCAN AUSTRALIA PTY. LTD.
- ABN
- 16 007 335 122
Agency
Aged Care Quality and Safety Commission
- ABN
- 80 246 994 451
Contract History
This contract has been amended 5 times.
Original Contract
Published 9 May 2022
$883K
Amendment A1
Published 25 June 2026
$1.1M
Amendment A2
Published 25 June 2026
$1.5M
Amendment A3
Published 25 June 2026
$1.5M
Amendment A4
Published 25 June 2026
$1.5M
Amendment A5
Current
Published 25 June 2026
$1.7M