CN4178593

Active

Contact Centre and Processing Services

The Department of Foreign Affairs and Trade engaged Datacom Connect Pty Ltd, an Australian private company based in North Ryde, NSW, via open tender to provide contact centre and processing services. The five-year contract, valued at AU$175,949,118, runs from July 2025 to July 2030.

$175.9M
Contract Value

Contract Details

Contract ID
CN4178593
Status
active
Financial Year
FY26
Category
Management and Business Services(UNSPSC: 80111600)

Key Dates

Publish Date
8 Aug 2025
Signed Date
8 Aug 2025
Start Date
3 July 2025
End Date
2 July 2030
Duration
5 years, 1 month

Procurement Information

Procurement Method
Open tender