Sectorlink Apps Managed Support
ANABELLE BITS PTY LTD
Awarded by Premier's Department
Contract Details
- Reference
- CAN-RFQ-2012589
- Jurisdiction
- NSW awards
- Financial Year
- FY27
- Category
- Information And Technology
Description
Goods or services supplied
Project scope
The scope includes Level 2 and Level 3 managed support services for in‑scope Microsoft Azure infrastructure and Sectorlink‑hosted applications. Services cover day‑to‑day operational support, incident, problem and change management, proactive monitoring, maintenance, security patching, and backup and restoration support. Application support includes incident resolution, minor enhancements, release management, and support for non‑production environments. The scope also includes service transition activities, knowledge transfer, operational documentation, and service reporting. In‑scope systems include nominated Azure subscriptions and the GoView application and related components. Services will operate within the Department’s IT service management and governance frameworks, with defined service levels, priority‑based incident management, regular reporting, and monthly governance oversight.
Key Dates
- Publish Date
- 2 Sept 2026
- Effective Date
- 1 July 2026
- End Date
- 30 June 2028
Published fields
- Procurement method
- Not published in this source
- Location
- Not published in this source
- Class type
- 1
- Disclosure
- NSW GIPA contract disclosure is generally the $150,000 rule; some listed awards are under that threshold.
- Piggyback clause
- No — this contract is for the listed agency only
- Related opportunity
- RFQ-2012589
- Last updated in source
- 03-Aug-2026