GambleAware website and digital platform technical support services

Expiring Soon

NSW awards

SITBACK SOLUTIONS PTY LTD

Awarded by Department of Creative Industries, Tourism, Hospitality and Sport

$218K

Contract Value

Contract Details

Reference: CAN-RFQ-2004860
Jurisdiction: NSW awards
Financial Year: FY26
Category: Information And Technology

Description

Goods or services supplied

Project scope

The support will include: Service Desk Support (Tier 2 support)Service Integration and Management (SIAM)Security Incident and Event Management (SIEM)End to End service monitoringSecurity Vulnerability Remediation (related to platform and website source code)Reporting ServiceActing on behalf of ORG with related services delivered by 3rd parties.Cloud Platform by Sitecore.JIRA/Service Desk environment to manage ticketsAd-hoc development (enhancements to the existing code base) as requested by ORG

Key Dates

Publish Date: 22 Oct 2025
Effective Date: 1 Oct 2025
End Date: 30 Sept 2026

Published fields

Procurement method: Not published in this source
Location: Not published in this source
Class type: 1
Disclosure: NSW GIPA contract disclosure is generally the $150,000 rule; some listed awards are under that threshold.
Piggyback clause: No — this contract is for the listed agency only
Related opportunity: RFQ-2004860
Last updated in source: 16-Mar-2026