Employee Assistance Program (EAP) and Wellbeing Services

Reference

CAN-HSNSW_2411102

Jurisdiction

NSW awards

Financial Year

FY26

Category

Healthcare>Healthcare Services

Goods or services supplied

HealthShare NSW seeks a provider experienced in digital solutions, capable of fast turn-around times, secure communication, and effective support for a dispersed workforce to meet evolving needs. HealthShare NSW offers wellbeing services to enhance productivity and morale, including engagement tools, stress management, and education to improve self-awareness, communication, and motivation. These programs aim to reduce sick leave, lower psychological claims, and boost productivity. An Employee Assistance Program (EAP) offers diverse support, including counselling, legal aid, and coaching, available through various formats like virtual and in-person sessions. Preventative measures focus on early intervention to identify psychosocial hazards, educate employees, and build skills like resilience, problem-solving, and leadership. Effective interventions are reported to show increased engagement and reduced turnover or burnout. Support is provided for traumatic incidents through best practice frameworks, with optional onsite support to help manage incidents and reduce harm. Reporting on these responses shows the benefits of regular support and assists managers in handling situations effectively.

Publish Date

24 July 2025

Effective Date

1 July 2025

End Date

30 June 2028

Procurement method

Not published in this source

Location

Not published in this source

Class type

2

Disclosure

NSW GIPA contract disclosure is generally the $150,000 rule; some listed awards are under that threshold.

Piggyback clause

Yes — other agencies may buy under this contract

Related opportunity

HSNSW_2411102

Last updated in source

24-Jul-2025