CW-SR00498-2_Genesys Call Centre Solution
Active
NSW awards
DATACOM SYSTEMS (AU) PTY LTD
Awarded by Department of Planning, Housing and Infrastructure
$3.3M
Contract Value
Contract Details
- Reference
- CAN-106322
- Jurisdiction
- NSW awards
- Financial Year
- FY26
- Category
- Information And Technology>Cloud Products And Support
Description
Goods or services supplied
Project scope
Provision of the Genesys Call Centre as a Service solution
Key Dates
- Publish Date
- 10 Oct 2025
- Effective Date
- 18 Aug 2025
- End Date
- 17 Aug 2028
Published fields
- Procurement method
- Not published in this source
- Location
- Not published in this source
- Class type
- 1
- Disclosure
- NSW GIPA contract disclosure is generally the $150,000 rule; some listed awards are under that threshold.
- Piggyback clause
- No — this contract is for the listed agency only
- Last updated in source
- 10-Oct-2025
Supplier
DATACOM SYSTEMS (AU) PTY LTD
- ABN
- 39 135 427 075
Register of notices
Notice ID CAN-106322