GTP-17673 | CR017 - XM extension

Active
NSW awards

QUALTRICS, LLC

Awarded by NSW Department of Customer Service

$10.5M
Contract Value

Contract Details

Reference
CAN-114290
Jurisdiction
NSW awards
Financial Year
FY26
Category
Information And Technology

Description

Goods or services supplied

Project scope

12-month extension - DCS Customer Experience Management Platform (Qualtrics), that is used by various agencies within DCS to deliver customer insights for DCS Lighthouse projects and Disaster Recovery Programs.

Key Dates

Publish Date
26 Mar 2026
Effective Date
22 Mar 2026
End Date
21 Mar 2027

Published fields

Procurement method
Not published in this source
Location
Not published in this source
Class type
2
Disclosure
NSW GIPA contract disclosure is generally the $150,000 rule; some listed awards are under that threshold.
Piggyback clause
No — this contract is for the listed agency only
Last updated in source
26-Mar-2026

Supplier

QUALTRICS, LLC

ABN
98 616 068 823
Register of notices

Notice ID CAN-114290