Managed Service – RAA Salesforce
FLOWBUILDERS PTY LIMITED
Awarded by Department of Primary Industries and Regional Development
Contract Details
- Reference
- CAN-P_2620771
- Jurisdiction
- NSW awards
- Financial Year
- FY26
- Category
- Information And Technology
Description
Goods or services supplied
Project scope
The RAA is seeking to engage a qualified and experienced vendor to provide managed services for its Salesforce ecosystem. This engagement will support the ongoing operation, optimisation, and enhancement of the RAA’s Salesforce platform, including Salesforce, Marketing Cloud, Workato integrations, and the new public facing portal. Scope of Work Salesforce Platform Support (circa 80 licences)Support for Salesforce Experience Cloud and OmniStudio componentsPublic Sector Solution (PSS) Support (Circa 1000 licences)Public Facing Portal SupportMarketing Cloud SupportWorkato Integration SupportIncident, Problem & Service Request ManagementEnhancements & Continuous ImprovementSecurity, Compliance & GovernanceDocumentation & Knowledge TransferReporting & Governance
Key Dates
- Publish Date
- 3 June 2026
- Effective Date
- 1 Apr 2026
- End Date
- 31 Mar 2029
Published fields
- Procurement method
- Not published in this source
- Location
- Not published in this source
- Class type
- 1
- Disclosure
- NSW GIPA contract disclosure is generally the $150,000 rule; some listed awards are under that threshold.
- Piggyback clause
- No — this contract is for the listed agency only
- Related opportunity
- P_2620771
- Last updated in source
- 07-Apr-2026
Supplier
FLOWBUILDERS PTY LIMITED
- ABN
- 24 615 603 060
Notice ID CAN-P_2620771