DCS-17571 | New contract for Amazon Connect and Work ForceManagement tool used by Service Desk and GSS- BPO for 1 year
Active
NSW awards
TTEC CONSULTING PTY LTD.
Awarded by NSW Department of Customer Service
$505K
Contract Value
Contract Details
- Reference
- CAN-114150
- Jurisdiction
- NSW awards
- Financial Year
- FY26
- Category
- Information And Technology
Description
Goods or services supplied
Project scope
Procure Amazon Connect and Work Force Management Tool for GSS -Service Desk and GSS - BPO for a period of 12 months.
Key Dates
- Publish Date
- 25 Mar 2026
- Effective Date
- 18 Feb 2026
- End Date
- 17 Feb 2027
Published fields
- Procurement method
- Not published in this source
- Location
- Not published in this source
- Class type
- 2
- Disclosure
- NSW GIPA contract disclosure is generally the $150,000 rule; some listed awards are under that threshold.
- Piggyback clause
- No — this contract is for the listed agency only
- Last updated in source
- 13-Jul-2026
Supplier
TTEC CONSULTING PTY LTD.
- ABN
- 73 081 236 160
Register of notices
Notice ID CAN-114150