Salesforce CRM Partner for Phased Implementation

Reference

CAN-P_2520052

Jurisdiction

NSW awards

Financial Year

FY26

Category

Agriculture,Consultancies,Information And Technology,Other

Goods or services supplied

Support the phased rollout of a Customer Relationship Management (CRM) system using Salesforce. The partner will be responsible for configuring and customising Salesforce to meet defined Minimum Viable Product (MVP) business requirements, integrating the platform with existing systems (including data migration), and providing change management support to ensure successful adoption. Additional responsibilities include developing technical and support documentation, and delivering knowledge transfer and training to internal teams. This phased approach is designed to deliver immediate business value through MVP delivery, while maintaining flexibility for future enhancements aligned with evolving organisational needs.

Publish Date

25 Mar 2026

Effective Date

21 Jan 2026

End Date

18 Dec 2026

Procurement method

Not published in this source

Location

Not published in this source

Class type

1

Disclosure

NSW GIPA contract disclosure is generally the $150,000 rule; some listed awards are under that threshold.

Piggyback clause

No — this contract is for the listed agency only

Related opportunity

P_2520052

Last updated in source

13-Feb-2026