CATI Customer Satisfaction Surveys

Active
WA

West Coast Field Services P/L (West Coast Field Services)

Awarded by Department of Housing and Works

$95K
Contract Value

Contract Details

Reference
DHW26049
Jurisdiction
WA
Financial Year
FY27
Category
Uncategorised

Description

Provision of four quarterly Computer-Assisted Telephone Interviewing (CATI) customer-satisfaction surveys each year, including contact-list management, survey delivery, de-identification where required, survey data and reporting outputs to support Buildings and Contracts KPI reporting.

Key Dates

Publish Date
6 Oct 2026
Effective Date
7 Oct 2026
End Date
6 Oct 2031

Published fields

Procurement method
Limited Sourcing
Location
Not published in this source
Disclosure
WA contract award published on Tenders WA under Procurement Rule D8.1 (typically $50,000+). Not a complete record of WA spend: CUA call-offs are often unpublished.

Supplier

West Coast Field Services P/L (West Coast Field Services)

ABN
Not published in this source
View on Tenders WA

Notice ID DHW26049

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