VP533121—Stationary & Abandoned Vehicle Management Service, and/or Storage, Release, Disposal &Administration

The Department of Transport and Main Roads (TMR) operates the Queensland State-controlled road network and is responsible for managing disruptions that affect the safe and efficient movement of people and goods across Queensland. A key component of this responsibility is the management of stationary and abandoned vehicles that adversely impact road safety, network operations, network capacity, and traffic flow.

Stationary and abandoned vehicles can create significant safety risks for road users, emergency responders and road workers, while also contributing to congestion, travel time delays and secondary incidents. These risks are particularly evident on high-speed, high-volume corridors, including motorways, highways, major arterial roads and critical network interchanges throughout South East Queensland.

To support safe and efficient operation of the road network, TMR requires service providers capable of delivering timely and effective vehicle management services across the Metropolitan, South Coast and North Coast regions. The services are intended to support TMR's operational objectives of maintaining road safety, minimising network disruption, reducing the likelihood of secondary incidents and restoring normal traffic conditions as quickly as practicable.

• This procurement seeks to establish contractual arrangements for the provision of Stationary Vehicle Management Services (SVMS), Abandoned Vehicle Management Service (AVMS) and/or Storage, Release, Disposal and Administration Service (SRDAS) . Services may include, but are not limited to:
• Removal, through towing, of stationary vehicles that present a safety or operational risk to the road network.
• Removal, through towing, of vehicles formally decisioned by TMR as abandoned vehicles.
• Transport of vehicle occupants, where required.
• Provision of secure vehicle storage facilities.
• Abandoned vehicle administration, owner liaison and release activities.
• Disposal of abandoned vehicles in accordance with legislative and departmental requirements.
• Operational reporting, performance management and associated support services.

The current contractual arrangements for these services are approaching expiry and require replacement. This procurement provides an opportunity to modernise service delivery arrangements, align services with current operational policies and procedures, improve value for money, increase market participation, and ensure future service requirements can be delivered safely, efficiently and consistently across South East Queensland.

Services are expected to operate on a 24 hours per day, 7 days per week basis and support Traffic Management Centres in managing incidents and disruptions on the State-controlled road network. The procurement will consider packaging options that promote competition, support local suppliers where appropriate, and provide sufficient operational resilience to meet current and future demand.

Please refer to tender documents attached for further information relating to this procurement.